TikTok Live Sale Rules

To ensure a fair and positive selling environment, we have established the following rules for our TikTok Live sales.

1. Claim Payment Deadline: All claims made during the lives must be paid within a two-week period from the initial claim date unless discussed otherwise. This allows sufficient time for customers to make payment without issue.
2. Non-Refundable Claims: Once the TikTok Live has ended and the claims are listed, we do not allow putbacks or the cancellation of claims. This policy is essential to maintain order and fairness for all live sale participants. If you refuse to pay for your claims it will result in you being blocked and you will not be able to purchase from the live sales again.
3. Treat all customers with kindness and respect. Discrimination or harassment based on race, religion, sexual orientation or any other factors will not be tolerated.
4. Reporting Bullying: If you encounter any form of bullying or harassment during our TikTok Live sessions, we encourage you to report it immediately to tiktok and the live host so that we can remove that individual from the lives. Our priority is to create a safe and welcoming community for all crystal enthusiasts.
5. Only genuine claims will be accepted. Misleading or fraudulent claims will result in immediate removal from the live session. Please make sure you follow our TikTok channel if you make claims during a live so we can communicate easily. If you're not following before claims are due to be listed your items will be returned and you will be blocked.
6. Any questions or concerns about the products should be asked in a polite and respectful manner. We are here to provide clarification and assistance.
7. Payments can be made via secure online transaction methods such as bank transfer or PayPal. Details will be provided at the end of each TikTok Live.